VarSome Help Center
Go to VarSome.com
Submit a Support Request
Go to Customer Portal
FAQ & Troubleshooting
Registration & Billing
User account management
Storage management
Token management
Pricing and Billing
Management of Samples and Analyses
Uploading files
Managing Workflows
Launching analyses
Analysis of the results
Analyses
Results
Filters
Reporting
Quality Control
For Partners
Legal & compliance
FAQ & Troubleshooting
Troubleshooting
General
Filters
User Interface
Pipelines
In silico algorithms
Features
Scientific articles
Germline variant classification
VarSome API
Back to home
VarSome Help Center
FAQ & Troubleshooting
Registration & Billing
User account management
Storage management
Token management
Pricing and Billing
Management of Samples and Analyses
Uploading files
Managing Workflows
Launching analyses
Analysis of the results
Analyses
Results
Filters
Reporting
Quality Control
For Partners
Legal & compliance
FAQ & Troubleshooting
Troubleshooting
General
Filters
User Interface
Pipelines
In silico algorithms
Features
Scientific articles
Germline variant classification
VarSome API
FAQ & Troubleshooting
Answers for frequently asked questions from users and clients. Provide solution to known issues
CNV Quality Control: tools and guidelines
VCF attributes explained
CNV calling with WES or targeted panel data
How can I submit to ClinVar?
How can I inspect my analysis results on more than one monitors?
Troubleshooting
I do not receive the SMS code for the Two Factor Authentication. What happened?
Why can't I see the variant table or log into VarSome Clinical?
Why is my variant not found?
Why is the variant annotation different on VarSome and VarSome Clinical?
How could a common variant be classified as pathogenic?
Assay missing in the list
See more
General
How can I link a publication to a variant?
How can I access the premium resources offered by VarSome Premium?
Pseudogenes
How does VarSome's throttling work?
Mitochondrial genome versions
What are the requirements for the trial period of VarSome Clinical?
What is ClinVar class?
Why are variants identified in a single strand considered as artifacts, in particular when using amplicon kits?
Variant sorting
Variant Sharing Program
Phasing
See more
Filters
How can I filter my results by Frequency or Pathogenicity ?
How can I filter out artefacts from my samples?
How can I apply algorithmic filters on my analysis?
User Interface
Adding an assay to VarSome Clinical
Investigating exon coverage
How can I quickly check the coverage for a specific exon of a given transcript or gene?
Downloading variant annotation data
How to use Publications Timeline visualization
Why do the clinical cards not change when I select one variant?
How can I launch an analysis of several independent samples?
See more
Pipelines
Hemizygous Variants
How is frequency calculated for CNV calls?
Why can't I use a gene list analysis for CNV calling?
Is there a minimum length of CNVs that can be detected by the CNV calling pipeline ?
Variant calling local reassembly
Joint calling
Variant calling and quality filters
Targeted/Untargeted Calling on VarSome Clinical
Splicing variants
Validation of VCF files
iSeq Adapter Trimming
Agilent OneSeq
Alignment and Calling
How are the variants identified?
How are pipelines validated?
Which reference genome is being used to align the reads?
Why does the position of some indels reported not match the position of the indels reported by ExAC/Gnomad?
How can I validate my laboratory pipeline and bioinformatics results?
Can I reuse a standard set of control samples to call CNVs?
See more
In silico algorithms
Is CADD available in the VarSome suite?
What is the meaning of the MutationTaster Score and the MutationTaster Predictions?
Features
3D Protein Viewer
What is VarSome Picks?
What is VarSome Clinical PGx?
Publication Link Program
Tumor Mutational Burden (TMB)
See more
