I do not receive the SMS code for the Two Factor Authentication. What happened?

As you will see in the What are the different ways to activate the 2 Factor Authentication there are three different ways to activate the Two Factor Authentication and receive the code in order to log in to VarSome Clinical.

These ways are:

  1. Via SMS
  2. Via Two-Factor Authentication App
  3. Via Backup Codes

When using the Authenticator App, no SMS will be sent automatically. Instead, you should enter the code provided by the Authenticator App when prompted by VarSome Clinical. You may still request an SMS code to be sent by clicking on the "Receive code through SMS" link.